How batik77 Handles Your Account Data
This is the batik77 privacy policy in plain English. We explain what we collect when you open an account, why we store it, and how long it stays...
Our Privacy Posture in Detail
We collect what we need to run your account: your sign-in details, the device you log in from, the games you open, and the e-wallet references you link for cash-in and cash-out. We store this where local law permits and only share it with payment partners who process DANA, OVO, GoPay and QRIS movements on our behalf. You can ask us to
export or remove your data at any time, and we'll respond inside the windows Indonesian regulation expects. Marketing messages are opt-in — switch them off in your account panel and we stop. Session logs are kept for fraud checks in supported regions, then rolled off on a fixed schedule.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Contact Paths
If you have a question about your data, reach us through any of these channels. Our privacy desk sits inside the same support team that handles account queries, so you won't get bounced between inboxes.
Privacy Inbox
Email our data desk directly with your account ID and we'll confirm receipt the same day. Use this path for export requests, deletion requests or correction of stored details.
Live Chat
Open chat from the lobby header and ask for the privacy team. The agent will route your ticket internally and share a reference number you can quote in any follow-up message.
Account Panel
Inside your account you'll find toggles for marketing consent, session history visibility and linked-wallet permissions. Most privacy adjustments can be self-served from there without writing in.
Why You Can Rely on This Policy
We review this document on a fixed cycle and log each change so you can see what shifted and when. Here's how we keep the policy honest.
Versioned Updates
Every revision is dated at the foot of the page. If wording changes materially, we email account holders before the new version takes effect so nothing slips past you.
Named Owner
A single privacy lead signs off on this text. That person is reachable through the inbox above, which means accountability sits with a real desk inside batik77, not an anonymous form.
Indonesia-Aware
We write with Indonesian data expectations in mind, including how DANA, OVO, GoPay and QRIS partners handle their share of the transaction trail in supported regions.
Minimal Collection
We ask for what the account flow needs and nothing extra. If a field isn't required to run your lobby session, we don't store it against your profile.
Partner Vetting
Third parties who touch your data sign confidentiality terms with us before any integration goes live. We refresh those terms whenever scope changes on either side.
Clear Retention
Each data category has a retention window written down internally. When the window closes, records roll off automatically rather than sitting on disk indefinitely.
Consistent Across Our Policy Pages
Our privacy posture lines up with the cookie notice, terms of use and account rules. Here's how the documents stay in sync.
What This Policy Page Shows You
The privacy page itself has a fixed shape so you can find what you need without scrolling blindly. Here are the blocks you'll see and what...
Section Anchors
A short menu at the top jumps you straight to collection, sharing, retention or contact. Use it on mobile when you don't want to thumb through the whole document.
Last-Updated Stamp
The footer shows the date of the current revision. If you're auditing changes for your own records, that stamp is the reference point to quote.
Plain-English Summary
Each major clause opens with a one-line summary in everyday wording, followed by the longer explanation. Skim the summaries first, then dive deeper where it matters.
Inline Definitions
Technical terms are defined where they first appear rather than buried in a glossary. Hover or tap the underlined word to see what we mean by it.
Contact Block
A persistent contact card sits in the sidebar so the privacy inbox and chat link are always one click away, no matter how far down the page you've scrolled.
Change Log Link
At the bottom you'll find a link to the change log listing every previous version with its effective date. Useful if you need to compare wording over time.